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Please note that ALL support emails should still be directed to our Support Team at support@qisoft.com.

QiSOFT Support Team
Technical Lifesavers

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QiSOFT Development
Never Stop Learning

Every day you learn something new. Whether big or small, life altering or only slightly significant, new information is constantly coming your way. Some days you learn by talking with colleagues, other days you look online, and still others you are purposely in search of new ways to improve the things you do.

The same holds true at QiSOFT. We realize that in order to fully provide our customers with viable solutions, we have to continue to grow, upgrade, expand and create new and improved versions of our products. Along the way, we like to take our clients with us so they can reap the benefits of our ceaseless innovation.

Over time, we all change and isn’t it nice to not only see how far we’ve come, but to also imagine the possibilities yet to be realized. We’re ready when you are.


Network Security: For Your Eyes Only

Sharing information is only beneficial if it is done in a secure environment and with QiSOFT – it is. We’ve been designing and building secure network platforms for more than 24 years, specializing in high-security frameworks that leverage Data Retrieval and Information Sharing Technologies for use in companies around the globe. Using secure log-ins, administrator-granted access permission, and the flexibility to allow or deny functions within the platform according to job roles, you are assured multiple layers of security protection for optimum peace of mind. What’s more, we’re continuing to develop our offering of Secure Intelligence Sharing Platform options to ensure your valuable information is kept under the highest levels of safety and security far into the future.


Technical Programming: No Computer Degree? No Problem!

QiSOFT has extensive technical experience developing leading applications to meet your changing needs. How much experience you ask? Twenty-four years and counting working with industries around the world to unleash excellence in its many forms. Our expert design and development team is dedicated to providing cost-effective solutions for connecting dissimilar equipment and systems for optimum efficiency and profitability. Advanced statistics are built in to every application with no programming required, which allows us the opportunity to be your go-to source for software needs, freeing your own IT department to focus on other critical issues.

  • Prebuilt standards-compliant interfaces
  • Cross-functional integration reduces the number of systems, applications and interfaces that IT needs to support
  • Reduces interface maintenance support by providing connectivity to multiple data sources through one seamless application platform

Continuous Product Development: Better, Faster, Stronger

Pushing boundaries and delivering information solutions is a trademark of what we do at QiSOFT. As a result, both regular product patches and any major upgrade releases are included in your annual support agreement. It’s all part of our drive to meet the changing needs of the industries we serve. Just as you continually strive to make improvements, QiSOFT is faithfully supporting you with new products, features and extended capabilities.


Comprehensive Product Upgrades: Making the Best Even Better

As part of your annual support agreement, QiSOFT provides you with comprehensive product upgrades so you can always take full advantage of our extended performance capabilities.


Extensive New Modules: A Brave New World

From monitoring efficiencies to communicating across your enterprise, QiSOFT is making it easier to access the right information at the right time so that you can make more informed decisions to move ahead. Inquire about our two new modules, OEE alarm and incident tracking module and ReportLink, your enterprise process information portal. If you are in the service industry be it hospitality or healthcare, or public service, such as law enforcement, we invite you to contact us to find out how our new SecureIntel Platform can help enhance all that you do. sales@qisoft.com


Project Management

QiSOFT provides comprehensive project management and full data migration support to ensure that your existing data is secure.


Rapid Implementation: Bang for Your Buck

QiSOFT provides lower costs and shorter delivery time installation for IT due to standards-based compliant interfaces. With our streamlined implementation, core architecture and configurable platform, our customers achieve rapid rollout across multiple plants based on repeatable and adaptable B2M implementation. Our platform can usually be implemented within 2-3 weeks delivering a rapid return on investment.


Configurable Architecture: All for You

One size does not fit all. That’s why QiSOFT offers a flexible, friendly approach that actively seeks to work with clients to ensure their unique needs are met. The software solutions from QiSOFT are built on stable core architecture that allows each installation to be configured to your exact specifications, company structure, desired performance and job requirements. This allows for rapid, out-of-the-box implementation, but with the ability to be tailored to your company’s needs for the perfect readily deployable solution.


Streamlined Implementation: Joining Forces

QiSOFT reduces interface and maintenance support by providing connectivity to multiple data sources with one seamless application platform. Our cross-functional integration reduces the number of systems, applications and interfaces putting less strain on your IT department. No need to modify your existing systems. Our Manufacturing Platform seamlessly integrates with your existing control systems and enterprise-level business systems, connecting your shop floor with your top floor. It is also designed as a rapid deployment platform that requires no programming to unleash—no Visual Basic, no Visual C++, no VBA, no code writing - at all. The result is an easily configurable solution that meets your specific requirements.


Information Community: Birds of a Feather

Having something in common is not only a basic human comfort, when it comes to QiSOFT it is also a great advantage. We like our users to share their experiences and information with one another because in the end, they deepen their understanding and increase the benefits they ultimately experience. To facilitate this, we offer an interactive web portal where you can post and get feedback and help from fellow QiSOFT users via our forum, access critical information in the knowledge base and download important documents in the library.