QiS Services

When you become a QiSOFT customer, you gain access to support services that are second-to-none.

Consider us your survival kit, there for you day in and day out, long after your initial software investment. Making sure that the tools you have do exactly what you need them to do without fail - and it’s all just a call or click away.

From getting started with our implementation support services, to day-to-day questions and advice, the team are there to support you whenever needed. Plus, customers have unlimited access to the support website which contains lots of useful information to maximize use of all the features and functions available.

Implementation

Our extended implementation support package includes services such as data import, database pre-configuration, on-site go-live support and training and report writing.

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Training

Whether in person or via a webinar, QiSOFT offers ongoing training led by our expert technical support staff, so you can guarantee you’ll always get the most out of your investment.

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Support

24-7 support, 365 days of the year. No automated phone system – just real people to help solve any problems or answer any questions you may have.

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Latest News

The Move To Raleigh!

After more than 15 years  based in Savannah, the QiSOFT Americas…

WEBINAR - Document Management

Hosted by QiSOFT Founder and CEO, Kevin Luxton, this 30 minute bite size webinar walks you…

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Software Features

Enabling the digital factory of the future

Data Capture
Cut out paperwork, duplication and costly mistakes
Quality Control
Ensure product quality and consistency
Monitoring
Identify and respond to changes in your process
Downtime Tracking (oee)
Prevent downtime, performance and quality losses
Statistical Process Control (spc)
Reduce waste, rework and raw material usage
Materials
Stop substandard materials entering your process
Certificates of Analysis
Reassure your customers of quality
Traceability
Accelerate investigations, recalls and complaints
Laboratory
Free up valuable time and minimize error
Analysis
Unlock the secrets of your process
Document Control
Confirm conformance to standards and procedures
Dashboards
Drive your quality, process and performance goals
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