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February 2, 2024

QUALITY EVENT MANAGEMENT

The Key to Consistency in Manufacturing

It's no news to anyone that consistently producing high-quality products is critical for any manufacturing business's success. This requires having robust quality management processes in place and an essential component is Quality Event Management (QEM). Combined with real-time quality data, QEM enables quicker issue resolution, improving quality and reducing costs. In this article, we will explore what QEM is, how it differs from broader Quality Management and the key benefits of implementing QEM with live quality data for manufacturers.  

What is Quality Event Management?

Quality Event Management (QEM) is an extension of a Quality Management System (QMS). While a QMS looks at an organization's processes holistically to maintain quality standards, QEM focuses more narrowly on managing quality for specific events or occurrences. QEM takes a proactive approach to identifying, containing, investigating, resolving, and preventing quality issues that may come up during manufacturing or other business processes. The goal is to achieve consistent quality levels, not just in final products but also in internal operations and procedures. QEM provides a comprehensive toolkit to effectively plan events, manage resources, stay within budget, and provide post-event feedback.  

How Does QEM Differ from Quality Management?

QEM is concerned with the short-term success of a specific event or issue that arises, acting rapidly to contain, investigate and resolve problems as they occur. It aims to mitigate the impact of quality issues. In contrast, Quality Management takes a long-term, systems-level perspective, seeking to proactively design quality into all processes and create an overarching culture of quality across the organization. Quality Management sets standards and policies to guide quality at a broad level. QEM executes focused initiatives and interventions to address acute quality events and incidents. While Quality Management seeks to prevent issues, QEM acts quickly when prevention falls short. Together, they create a comprehensive approach to ingrain quality, meet customer needs and ensure operational excellence.  

Benefits of QEM

Implementing a Quality Event Management system offers many benefits for manufacturing companies seeking operational excellence. By taking a proactive approach to quality issues, QEM helps companies achieve the following:  

Identify and Resolve Quality Issues

The core purpose of QEM is to identify quality issues or risks as early as possible. Used with a real-time data capture platform such as QIS, QEM enables companies to contain the problem before defective products are sent downstream. QEM provides the methodology to swiftly investigate root causes, implement corrective actions, and verify effectiveness.  

Prevent Defects from Recurring

A robust QEM system tracks quality issues and correlates data to understand failure patterns. Lessons learned from resolving quality events are shared across the organization to prevent similar defects in the future.  

Achieve Consistency in Quality

QEM implementation results in consistent quality across products, over time, and between production lines. Standard operating procedures are developed for managing quality events to ensure consistency, which, in turn, builds customer trust in product quality and enhances an organization's reputation.  

QIS and QEM

QIS is a quality management software platform from QISOFT. Using the latest IoT technology, QIS delivers real-time quality data from a manufacturing process to the quality management team. Live data means that corrections can be made to a process before it runs out of tolerance and produces a batch of defective components. This is especially beneficial when running a Quality Event.  

Benefits of Live Quality Data

Real-time quality data is incredibly valuable for manufacturing companies, especially when running quality events. With traditional quality management software, there is a lag (from hours to days) between a quality issue occurring on the production line and the quality team becoming aware of the problem. This delay means that defective products may already have been produced by the time the problem is identified.   However, with a system like QIS that provides live data directly from the manufacturing process, quality issues can be rapidly detected and addressed in real-time. The quality team has visibility into quality measurements as they happen, rather than waiting for lagging indicators.  

Summary

While Quality Management aims to instill quality across all areas of an organization, QEM focuses specifically on effectively executing quality events and driving continuous improvement. With real-time data provided by solutions like QIS, QEM provides immense value by enabling issues to be addressed before defective products are produced.   Now is the time to evaluate your own QEM capabilities and identify areas for improvement. By prioritizing QEM, you can gain invaluable quality intelligence to take your manufacturing operations to the next level.

QUALITY EVENT MANAGEMENT

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The Key to Consistency in Manufacturing

It’s no news to anyone that consistently producing high-quality products is critical for any manufacturing business’s success. This requires having robust quality management processes in place and an essential component is Quality Event Management (QEM).

Combined with real-time quality data, QEM enables quicker issue resolution, improving quality and reducing costs. In this article, we will explore what QEM is, how it differs from broader Quality Management and the key benefits of implementing QEM with live quality data for manufacturers.

 

What is Quality Event Management?

Quality Event Management (QEM) is an extension of a Quality Management System (QMS). While a QMS looks at an organization’s processes holistically to maintain quality standards, QEM focuses more narrowly on managing quality for specific events or occurrences.

QEM takes a proactive approach to identifying, containing, investigating, resolving, and preventing quality issues that may come up during manufacturing or other business processes. The goal is to achieve consistent quality levels, not just in final products but also in internal operations and procedures. QEM provides a comprehensive toolkit to effectively plan events, manage resources, stay within budget, and provide post-event feedback.

 

How Does QEM Differ from Quality Management?

QEM is concerned with the short-term success of a specific event or issue that arises, acting rapidly to contain, investigate and resolve problems as they occur. It aims to mitigate the impact of quality issues. In contrast, Quality Management takes a long-term, systems-level perspective, seeking to proactively design quality into all processes and create an overarching culture of quality across the organization.

Quality Management sets standards and policies to guide quality at a broad level. QEM executes focused initiatives and interventions to address acute quality events and incidents. While Quality Management seeks to prevent issues, QEM acts quickly when prevention falls short. Together, they create a comprehensive approach to ingrain quality, meet customer needs and ensure operational excellence.

 

Benefits of QEM

Implementing a Quality Event Management system offers many benefits for manufacturing companies seeking operational excellence. By taking a proactive approach to quality issues, QEM helps companies achieve the following:

 

Identify and Resolve Quality Issues

The core purpose of QEM is to identify quality issues or risks as early as possible. Used with a real-time data capture platform such as QIS, QEM enables companies to contain the problem before defective products are sent downstream. QEM provides the methodology to swiftly investigate root causes, implement corrective actions, and verify effectiveness.

 

Prevent Defects from Recurring

A robust QEM system tracks quality issues and correlates data to understand failure patterns. Lessons learned from resolving quality events are shared across the organization to prevent similar defects in the future.

 

Achieve Consistency in Quality

QEM implementation results in consistent quality across products, over time, and between production lines. Standard operating procedures are developed for managing quality events to ensure consistency, which, in turn, builds customer trust in product quality and enhances an organization’s reputation.

 

QIS and QEM

QIS is a quality management software platform from QISOFT. Using the latest IoT technology, QIS delivers real-time quality data from a manufacturing process to the quality management team. Live data means that corrections can be made to a process before it runs out of tolerance and produces a batch of defective components. This is especially beneficial when running a Quality Event.

 

Benefits of Live Quality Data

Real-time quality data is incredibly valuable for manufacturing companies, especially when running quality events. With traditional quality management software, there is a lag (from hours to days) between a quality issue occurring on the production line and the quality team becoming aware of the problem. This delay means that defective products may already have been produced by the time the problem is identified.

 

However, with a system like QIS that provides live data directly from the manufacturing process, quality issues can be rapidly detected and addressed in real-time. The quality team has visibility into quality measurements as they happen, rather than waiting for lagging indicators.

 

Summary

While Quality Management aims to instill quality across all areas of an organization, QEM focuses specifically on effectively executing quality events and driving continuous improvement. With real-time data provided by solutions like QIS, QEM provides immense value by enabling issues to be addressed before defective products are produced.

 

Now is the time to evaluate your own QEM capabilities and identify areas for improvement. By prioritizing QEM, you can gain invaluable quality intelligence to take your manufacturing operations to the next level.